Services
Insurance BPO Solutions
Whether you’re a well-established carrier, a Managing General Underwriter (MGU), or an innovative insurtech startup, Accura financials is your go-to, policyholder-focused, US-based outsourcing partner. With decades of insurance industry expertise, we provide the support and services needed to bring your vision to life.
Accura financials is committed to helping you focus on what matters most—growing your business.
Contact us today to learn how our tailored outsourcing solutions can drive efficiency, reduce costs, and elevate your policyholder experience!
Why do people choose Accura Financials?
Our goal is to help you
Scale Efficiently
Grow your operations without increasing overhead.
Reduce Costs
Benefit from streamlined processes and outsourcing efficiencies.
Enhance Policyholder Satisfaction
Deliver consistent, high-quality service experiences.
The Complete Solutions
Insurance BPO Solutions Services
Customer Support
Elevate policyholder satisfaction with our comprehensive outsourced customer support services. Hire a team that really cares about walking your talk.
FNOL / Claims
Expert insurance FNOL outsourcing services to ensure optimal policyholder experiences. 24/7 support and custom solutions for personal and commercial insurance lines.
Premiums Processing
Outsourced premiums processing, right on the money-payment posting, check receiving, exception resolution, and quality control to enhance your overall insurance operations.
Insurance Advisors
Outsourced insurance sales advisors offer a customer- focused, consultative approach. P&C insurance licensed sales professionals - assistance to any part our all of your sales process.
Underwriting Support
Comprehensive insurance underwriting services and support to seamlessly integrate into your operations. Overachieve without breaking a sweat.
Dedicated Call Center Services
We deliver your brand experience with excellence. Our professional team is committed to representing your brand authentically and effectively.
What You Can Expect:
• Onshore Inbound & Outbound Services: Available through phone, chat, or email.
• Scalable Support: Handling volumes from 10 to 10,000 calls per month.
• First-Call Resolution: Minimizing transfers and maximizing customer satisfaction.
• Multi-Function Services: We can work within your systems, if desired.
• Flexible Coverage: Providing full service support or augmenting your team during peak times, after hours, or for disaster response.
• Scripted Service Plans: Ensuring our service delivery aligns perfectly with your brand promises.
FNOL & Claims Handling Services
We offers specialized insurance FNOL (First Notice of Loss) and claims handling services to enhance policyholder experiences with:
• 24/7/365 Availability: Around-the-clock FNOL receipt and claim support.
• Expert Claims Services: Providing empathetic and efficient support for all types of personal and commercial insurance lines, including auto and homeowners claims.
• Tailored Solutions: Customized to meet your specific needs.
• Onshore Expertise: Our experienced team offers extensive industry knowledge and professional support.
• Scalable Support: Available to extend your team during busy periods, after hours, or for catastrophe response.
• Collaborative Approach: Utilizing a flexible, test-and-learn methodology to adapt to your evolving requirements.